Business Training
You can'tgo back and make a new beginning, but you can start today to make a new ending.
How do I know that I or my team need training?
Creedence Training Academy & Consultancy will carry out a needs analysis for you to determine in which areas your or your staff's training needs lie. We will then discuss our report with you and then you can decide on your best course of action.
I have decided I need some training, what do I do now?
Each individual business needs specially tailored training programmes or stand alone workshops to fulfil the needs of that business and it's individual team members.
You will find exactly what you need here at Creedence. We are top in our field and will provide you with bespoke training courses that are designed to develop individual potential, improve management skills and enhance team performance through programmes such as:
These are just a small selection of our training programmes and many more are available to you. Click here to find out more details of our courses.
How will you benefit me?
We at Creedence Training Academy & Consultancy don’t sell training, mentoring or coaching. What we do is deliver solutions. The solutions to whatever training, mentoring or coaching problems you can throw at us, whether you are employed or an employer. And we offer a personal service. There is training, and then there is Creedence Training.
Creedence Training Academy & Consultancy is a leading provider in the small and medium sized market. Clients in this sector recognise that training and development is as important, if not more so, in smaller companies where every member of staff is required to work to the best of their abilities.
As a small company, Creedence recognise the importance of well trained staff. Our management structure gives us the flexibility to work with partners to deliver training which is relevant and applicable to you. We will deliver training during your normal working hours, that could be at any time of the day or night depending on your shift patterns.
We also offer intensive short courses - a half day (where applicable) - so you get just as much training but in a shorter space of time. Or we can split our one-day courses into two half days if they fits in with your work ethic.
Training Courses:
"Text Relay Service Awareness Course"
This course will help your organisation not only meet the requirements of the Disability Discrimination Act but to understand the needs of your deaf, hard of hearing, speech-impaired and deaf-blind customers on the phone.
Find out more about this course here
"How to grow your business"
On this course you will undertake a needs analysis, learn ho to build your lists, how to stay motivated, the key elements to growing your business and how to assess how well you are doing.
Find out more about this course here
"Effective Time Management Strategies"
Discover the secret of getting more time, learn how to take control of and plan your time, learn how to delegate and outsource and get some time saving tools.
Find out more about this course here
"Comunication Skills"
This course will look at what works about the way you communicate, what gets in the way of you being a more effective communicator and you will gain tools and techniques to help you be more adept and self-assured.
Find out more about this course here
Deaf Awareness & Communication Tactics
A range of courses designed to help your company deal effectively with deaf, deaf blind, hard of hearing people in the workplace, retail environment or elsewhere.
Find out more about these courses here
Disability Awareness
A short course to give an overview of the issues facing people with a range of disabilities when they interact with your business. Deals with attitudes and strategies for interacting effectively with disabled paople.
Find out more about this course here
"People Management"
Managing people can be a nightmare, but it doesn't have to be. On this course learn how to get the most out of your team, learn about different management styles, how to communicate effectively, how to motivate your team, conflict resolution and how to manage outsourced contractors.
Find out more about this course here
"Leadership"
Leadership is about behaviour first, skills second. Leadership relies on management skills and qualities such as integrity, honesty, humility, courage, commitment, sincerity, passion and confidence. On this course you will learn the differing leadership styles and techniques for effective leadership.
Find out more about this course here
"Strategic Leadership"
On this course you will learn who provides the vision and direction for the growth and success of your organization. You will learn how to deal with change, learn the skills and tools for both strategy formulation and implementation
Find out more about this course here
"Facilitation Skills"
The role of a facilitator is a complicated one, on this course you will learn the strategies you need to implement to manage the process and participants.
Find out more about this course here
It can feel really daunting standing up in front of others as the 'expert'. No matter what kind of training you do - sales, IT skills, financial planning, commercial awareness, interpersonal skills, shop floor skills - On this course you will learn how to be well prepared and able to handle whatever happens in the training room with professionalism and flair.
Find out more about this course here
"Customer Care"
The course will help you handle difficult customers and situations and to make the most of every customer contact.
It will give you the skills to develop customer loyalty and teach you how to take care of yourself and feel confident in any customer situation.Find out more about this course here
"Effective Exhibiting"
This course will give you tips for success and information and stgrategies to help you plan and implement the most rewarding and effective exhibition for your company.
Find out more about this course here
This course focuses on the core skills and knowledge that enable coaches to operate effectively, as well as giving delegates time to develop in the numerous short, snappy skills practice sessions.
Find out more about this course here
This course focuses on how to providethe inspirational leadership your motivated team need and on the skills you need to develop to build and maintain momentum in the team's effort.
Find out more about this course here
This course focuses on helping the individuals in your team take ownership of team goals and objectives, form strong relationships and learn more about the different challenges that face a team and how to meet them. Your group will work on discovering their own and their colleagues' strengths and learn how to tap into the skills that improve teamwork and bring the results they and the organisation are looking for.
Find out more about this course here
"TEFL/ESOL"
This course will Teach English as a Foreign Language to members of your team whose first language is not English to ensure your customers get the very best service.
Find out more about this course here
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Some of the criteria taken into account when tailoring each training course individually for you and/or your team are:
Are we delivering to: Experienced or inexperienced team members? ..Are they new starters? ..Is English their second language? ..Does anyone have any learning difficuties - i.e. dyslexia, sight impairment, hearing impairment or something else? ..Are shift patterns involved?
From the information you provide we design the delivery, the courses, the timing and the resources available for each candidate. i.e. Braille is becoming more commonly available, larger print can be provided, different coloured paper can be used, a hearing loop can be installed for those with hearing aids, etc.
We offer the most valuable and cost effective training, mentoring and coaching solutions currently available. Whether you have a £250k business, you're just getting started with your professional practice or you need a career change, we have the right programme for you.
Click here to find out more details of our courses.
Facts to consider.....
1. Recent published figures show that 96% of businesses fail in the first 10 years. That means that only 40 out of every 1000 start-up businesses will still be around in 2018. In fact, on average there's a business shutting up shop for the final time somewhere every few minutes.
James Lavers - Marketing expert asks:
Q.Do you know what the number one reason is that most businesses fail? A. Lack of relevant information.
Q. Do you know where the biggest return on investment for a business comes from? A. Training & Development.2. Interestingly, a recent study by Skillzbase.com found that 9 out of 10 bosses would not re-employ at least one member of staff if given the chance for a shake-up. Whilst 17% of bosses would like to swap their entire team! Maybe this strikes a chord and you're wondering what you can do. It's unlikely you can just get rid of a member of staff and given the cost of recruitment - typically 50% of the annual salary - it's probably not feasible or financially viable. So if you can't get rid of them, you need to develop them into good performers. One of the most effective forms of development that can make a huge difference to individuals and their performance is coaching. It can turn poor performers into good performers. Coaching is a quick and effective way to unlock staff's hidden potential and make winners of them all.
Take action today. Click here to find out more details of our courses.
Contact us today to get the relevant information for your business or career.
Or, of course, you could do nothing and nothing will change . The choice is yours.
t: +44 1983 759213 e: info@creedencetraining.co.uk
As Ken Blanchard states in his book ‘The One Minute Manager’ ''Everyone's a winner, it's just that some are disguised as losers". So why not combine training, coaching and mentoring and develop yourself and your team and ensure you stay head and shoulders above the competition.
Referrals are an important part of our business. We enjoy doing business with people just like you. When you run across someone who has a need for services like ours, please forward their name and contact details to us. We will gladly follow-up and provide the same high level of service that we provide to you.